Resources & FAQ
Answers to common questions about coverage, claims, and peace of mind.
Frequently Asked Questions
What is a vehicle service contract?
It’s an agreement that covers repair costs after your manufacturer warranty expires. You choose the plan, we handle the claims.
Is Confident Coverage insurance?
No. It’s a protection plan that pays for covered mechanical repairs, not an insurance product. You pay a deductible only if repairs are approved.
How do I file a claim?
Simply contact our support team before repairs begin. We’ll connect with your repair facility, approve the claim, and pay them directly.
Can I use my own mechanic?
Yes. Any licensed repair shop in the United States qualifies under your plan.
Are plans transferable?
Yes. Most plans can be transferred if you sell your vehicle—this can even raise its resale value.
Do you cover older or high-mileage vehicles?
We offer protection for vehicles up to 20 years old and around 200,000 miles, depending on plan type.
Can I cancel my plan?
Yes. There’s a 30-day money-back guarantee if you’re not satisfied, plus prorated refunds afterward.